<p>Crew Resource Management (CRM) has proven to be effective in addressing the human factors and lack of non-technical skills that can lead to major accidents in the airline industry.</p> <p>Effective implementation of CRM can potentially reduce the risk of such events in other industries. CRM training is acknowledged as a good practice within the maritime industry and the healthcare sectors. As a high risk activity, well operations needs to follow these examples of best practice.</p> <p>This report has been written for training providers who aim to put appropriate training programmes in place that introduce and sustain Well Operations Crew Resource Management (WOCRM).</p> <p>It provides details of Learning Objectives for given CRM competencies (non-technical skills) and guidance on training delivery and on assessment. It provides guidance on the qualifications and knowledge of instructors and facilitators.</p> <p>This is the starting point for the oil and gas wells industry to adopt CRM as a standard practice to reduce or even avoid the occurrence of major accidents.</p>